Neon Sign Installation and Power Supply

Neon Sign Installation and Power Supply

Q1: How do I plug in my new LED neon sign?
A1: Plugging in your new LED neon sign is as easy as plugging in a lamp. All you need is an available outlet, and we provide the rest of the necessary components to get it up and running.

Q2: What if I don't have an available outlet for an event?
A2: No worries! If you don't have an available outlet for an event, we've got your back. We can supply you with a battery to power your neon sign. Please note that this option is suitable for small signs. Just mention your need for a battery when you inquire, and we'll include it in your quote.

Q3: What should I do if I encounter an issue with the power supply?
A3: If you experience issues with the power supply, please follow these steps:
  1. Check that the green light on the power supply is illuminated.
  2. Try plugging the power supply into different wall outlets to ensure it's not an outlet problem.
If the power supply still doesn't work, reach out to us at support@orantneon.com and send us a picture of the power supply, including cables, load block, and wall plug. We'll assist you in resolving the issue.

Q4: Are there alternative plugging options for larger signs?
A4: Depending on the size of your neon sign, especially if it comes in two parts, you may have different options for installation. For 80% of orders, the setup is straightforward. However, if your sign is quite large, we may use two cables to ensure the perfect light and provide a more powerful dimmer. 

If you still have questions or need further assistance, please don't hesitate to contact us at support@orantneon.com.

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