Track Your Order

Track Your Order

Every LED neon sign is manufactured on demand, entirely custom made to ensure its uniqueness.

Upon payment confirmation, our team initiates the production of your customized sign. You can conveniently track the progress of your order through real-time updates on our website.

To locate the current status of your order, simply click here.

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    • I need my Neon Sign ASAP, can you expedite my order?

      We understand that there are situations where people need their neon sign for an event or occasion, and time isn’t on their side. However, we do not offer an expedited order option as we are already making our signs and shipping them out as fast as ...

    • Is there a minimum order total to qualify for free shipping?

      Free Standard Shipping is standard on all orders, no minimum purchase necessary!

    • What is our lead time and shipping cost?

      All orders are processed and ready to be shipped within according to the tabulated information upon receipt of payment. Orders are not shipped or delivered on weekends or holidays. Shipment Method Delivery Time Shipment Cost Minimum Order Standard ...

    • Can I get a refund if I change my mind?

      Unfortunately we are unable to offer refunds as all our signs are made to order. Although this allows you the freedom to design each sign and artwork to your liking, it also limits us in our freedom to accept returns. If you change your mind or ...

    • Can I design my own Neon Sign from scratch?

      You can use our website’s built in Neon Sign creator tool to design and order your own text-based custom sign. You can head over to our Custom Sign Builder which you can always access under “Design Your Own” button in the main menu. If you have a ...