Shipping and Returns
What is our lead time and shipping cost?
All orders are processed and ready to be shipped within according to the tabulated information upon receipt of payment. Orders are not shipped or delivered on weekends or holidays. Shipment Method Delivery Time Shipment Cost Minimum Order Standard ...
Where do you ship your signs from?
Based out of our New York Office, we created OrantNeon to answer our own questions and fix our own problems as passionate consumers of neon style lighting. We choose to use LED Neon strip instead of traditional neon glass piping, offer hundreds of ...
Is there a minimum order total to qualify for free shipping?
Free Standard Shipping is standard on all orders, no minimum purchase necessary!
Do you ship internationally?
Of course! We Free Standard shipping worldwide for FREE. If your country isn’t a supported default option at checkout, please contact us and we will arrange a custom shipping option catered to you.
What if my sign arrives damaged?
All products from Orant Neon have a warranty period of 24 months. We will be responsible for any electrical problems of our product. Don't hesitate to contact us for support whenever your LED neon sign does not work!
Can I get a refund if I change my mind?
Unfortunately we are unable to offer refunds as all our signs are made to order. Although this allows you the freedom to design each sign and artwork to your liking, it also limits us in our freedom to accept returns. If you change your mind or ...