Warranty FAQ
Can neon signs be repaired?
First of all, there are two types of neon signs: Glass neon signs and LED neon signs. Glass neon signs are made up of glass tubes and gas. They glow thanks to the ionization of gas inside the glass tube. The LED neon sign is made up of an acrylic ...
Does my new sign come with a warranty?
Orant Neon products include a 24 month warranty which covers electrical components when used appropriately. Please be aware that Indoor Signs are not suitable for use outdoors or anywhere they might get wet. Inappropriate use will void the warranty. ...
What is Orant Neon®'s returns procedure?
Please contact us at support@orantneon.com to let us know which products you wish to return and why, attaching a short video of your sign as well as photos. Please note that we require both a video and photo(s) for diagnostic and quality purposes. If ...
What is your returns policy?
Orant Neon offers returns and refunds for faulty products only. Orant Neon will make every effort to resolve the issue and may fix, replace, refund, or partially refund the product. The final resolution for faulty products, including refunds for the ...